Privacy Policy

Effective November 5, 2026

This policy explains what information ClipNow collects, how we use it, and the choices you have. The short version: your videos stay on your device, and we only collect what we need to run your membership.

Your videos stay on your device. ClipNow analyzes, crops and exports clips inside your web browser. The only exception is when you choose to auto-post a clip: that clip is uploaded so it can be posted to the accounts you connected.

Information we collect

Account and billing details. When you start a plan, Stripe collects your name, email, billing address and payment method. We receive your name, email, plan, billing status and payment history from Stripe. We never receive your full card number.
Signing in. When you sign in, we email you a one-time sign-in link and set a cookie on your device that keeps you signed in for up to 30 days. We keep a record of your email and active sign-ins on our server, and we check your plan with Stripe. Signing out removes the cookie and the sign-in record.
Auto-posting. If you connect social accounts and use Post now or Schedule, we send the clip you chose, its captions and the accounts you picked to our posting partner, Upload-Post, which posts it for you. Your social account sign-ins happen on the platforms' own pages; ClipNow never sees your passwords. We keep a list of your recent posts and their results. Disconnect accounts any time from the Auto-post panel.
Messages you send us. If you email us, we keep the message and your contact details so we can reply.
Settings saved in your browser. ClipNow saves things like your trial start date, plan, chosen platforms and recent searches in your browser's local storage so the app remembers them. This stays on your device; we don't receive it. You can clear it anytime in your browser settings.
Basic server logs. Like most websites, our host records standard technical details (such as IP address, browser type and pages requested) to keep the site secure and working.

We don't use advertising trackers, and we don't sell or rent your personal information.

How we use it

To provide your plan, process payments and manage your subscription.
To send you account emails, such as receipts, trial reminders and notices when a payment fails, with a secure link to update your card.
To answer your questions and provide support.
To keep ClipNow secure and prevent fraud or abuse.
To meet legal, tax and accounting obligations.

Who we share it with

Stripe, to process payments and manage subscriptions (Stripe's privacy policy).
Upload-Post, our posting partner, when you auto-post a clip (only that clip, its captions and the accounts you chose).
Our web host, which stores our website, server logs and email.
Video search. If you use the "Find videos" search, your search terms are sent to the service you search (such as YouTube) to show results.
When required by law, or to protect the rights and safety of our users and ClipNow.

When you follow a link from ClipNow to TikTok, YouTube, Instagram, Facebook, Snapchat, X or another platform, that platform's own privacy policy applies.

How long we keep it

We keep account and billing records while you're a member and for as long as needed afterward for legal, tax and accounting purposes (typically up to 7 years). Records of the payment notices we send are kept for up to 2 years.

Your choices and rights

Update your billing details or email, or cancel, from the billing portal.
Ask us for a copy of your information, or ask us to correct or delete it, by emailing us. We'll respond within 30 days. Some records must be kept for legal reasons.
Clear ClipNow's saved settings by clearing your browser's site data.
Depending on where you live (for example, California or the EU/UK), you may have additional rights. Contact us to use them.

Security

The site uses HTTPS, payments are handled by Stripe, and our admin tools are password-protected. No system is perfectly secure, but we work to protect your information.

Children

ClipNow isn't intended for children under 13, and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.

Changes to this policy

We may update this policy. We'll post changes here with a new effective date and, if they're significant, let members know by email.

Contact us

Questions about this policy? Email helpdesk@clipnow.vip. We usually reply within two business days.